OMO Solution – Self-Serve Ticketing Kiosks
Duration
2023.07 ~ 2025.07
Project Tag
UX Design
Design System
Hardware/Software
About Project
Self-serve ticketing kiosks offer companies the flexibility of integrating various payment means with a multilingual user interface to issue QR Coded tickets, speeding up the order process, increasing guest spend, and reducing wait times for your guests, making it suitable for tourist attractions, and large scale events.
Task 🎯
All-in-one system that supports onsite ticket sales with different payment means, it makes the customers’ bookings and redeem a breeze, simplifying your operational workflow and enhancing your customer experience.
Solution 💡
- Tourists can buy the ticket and change the ticket.
- Avoid waiting in line.
- Effectively improve on-site operational efficiency.
Goal ⚙️
OMO Solution
Improve customer experience
Reduce operating cost
Digital tourism
My Role 💪🏻
UI/UX
Design Guideline
Usability testing
Outsourcing communication
User Flow
Research Accessibility study
An accessibility was conducted to determine the most convenient location of important menu items.
The average height of men, women user was taken into consideration.
Wireframe
Color 🎨
Typography 🔠
Component ⚙️
